[BALU] Limited Success with Charter & Ubuntu

Lee Nichols lee555j5 at gmail.com
Tue Nov 27 23:03:38 CST 2007


I am in north Shelby County in Meadow Brook near Inverness. I've had an
Ambit U10C018 Charter-supplied cable modem on 3Mbps service for a year now,
and that is connected to a Linksys WRT54Gv4 running Linksys firmware. My
primary box is WinXP SP2, but I just installed my previous box with Gutsy.
It was connected by wired
ethernet prior to, during, and after installation and never missed a beat.

Are you saying Gutsy/Charter is a persistent problem or just during initial
installation of the cable service? Once the modem is connected to Charter
with your account name and password, it shouldn't matter what is connected
on your side of the modem. It's all wired and wireless ethernet talking
standard TCP/IP. I did initialize the service on a Winduhs box, but now I
can connect anything on my side--no problem. Rather than sacrifice the
long-term bandwidth by using USB, connect an XP box, initialize the service,
and get rid of the XP box and connect your Gutsy.

BTW, even on Windows, I have never used the setup media provided by
Bellsouth or Charter. I
don't need some flashing icon by the clock using my system resources
to tell me the network is good. If I can't surf, I can tell if the
problem is mine or the provider's using standard CLI tools such as
ping, nslookup, and netstat.


Lee

On 11/21/07, Nick Hudson <nick.hudson at gmail.com> wrote:
>
> I had the same problem with my install but after a few minutes of tslking
> with the guy who installed it he called and had it activated over the phone.
> You just have to tell them that you don't have windows and you know they can
> call and get it activated. Just threaten to switch to DSL if they wont budge
> and don't be scared to call their supervisor while they are standing there.
>
> Sent from my iPhone
>
> On Nov 21, 2007, at 11:07 AM, "Chuck Burgess" <demon.gene at gmail.com>
> wrote:
>
> Thought I'd pass on info on my limited success getting Charter cable
> internet service "installed" on a Gutsy box...
>
> Charter (in my area) seems to require an "online" service setup process,
> in that once they've enabled your service and your modem realizes it, you
> must use your browser to walk through a series of Charter webpages to verify
> your account info (ok), choose your username/password (ok), and then itperforms the configuration of your cable modem (bad).  Even though I was
> obviously reaching Charter's webpages through the NIC cable into the cable
> modem, it could not successfully "do its thing" to configure the cable modem
> for open internet usage.
>
> However, I noticed the cable modem also had a USB jack on it, so I
> switched from CAT5 to USB and tried again.  This time all webpage steps
> succeeded, and the cable modem was successfully configured.  I verified
> through several reboots of the Ubuntu box that it was working fine.
>
> I then switched back from USB to CAT5 to see if the cable modem, thus
> configured, would continue to work.   No, no, no, no, and no.  It seems that
> whatever connection to the cable modem you used during its configuration is
> the only one it will accept usage through.  I'm confident there's no problem
> with the PCI NIC itself, because I used it successfully in this same Gutsy
> box when I first installed and updated Gutsy (cabled to my own home
> network).
>
> So, if you find yourself in this predicament, and are having no success
> initializing a Charter cable modem over CAT5, give the USB option a try.
> You obviously won't have as much bandwidth available to you, but it beats
> having no bandwidth at all...
> --
> CRB
>
> Let me introduce you to my very own DMCA-protected encryption key:
> BC 1B 64 4A 8D DE 49 E8 C3 7D CC EE 1A AD EE F5
> (compliments of Freedom-to-Tinker http://www.freedom-to-tinker.com/?p=1155)
>
>
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-- 
Lee

WinXP Pro SP2 (currently)
Gigabyte GA-K8N Ultra-9
AMD Athlon 64 X2 4800+
2 GB Kingston DDR2-400
2 Seagate 250 GB in RAID 0
MSI nVidia 6600GT PCIe 128 MB
Hauppauge WinTV-PVR-350
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