[BALU] Limited Success with Charter & Ubuntu

Nick Hudson nick.hudson at gmail.com
Wed Nov 21 11:47:19 CST 2007

I had the same problem with my install but after a few minutes of  
tslking with the guy who installed it he called and had it activated  
over the phone. You just have to tell them that you don't have windows  
and you know they can call and get it activated. Just threaten to  
switch to DSL if they wont budge and don't be scared to call their  
supervisor while they are standing there.

Sent from my iPhone

On Nov 21, 2007, at 11:07 AM, "Chuck Burgess" <demon.gene at gmail.com>  

> Thought I'd pass on info on my limited success getting Charter cable  
> internet service "installed" on a Gutsy box...
> Charter (in my area) seems to require an "online" service setup  
> process, in that once they've enabled your service and your modem  
> realizes it, you must use your browser to walk through a series of  
> Charter webpages to verify your account info (ok), choose your  
> username/password (ok), and then it performs the configuration of  
> your cable modem (bad).  Even though I was obviously reaching  
> Charter's webpages through the NIC cable into the cable modem, it  
> could not successfully "do its thing" to configure the cable modem  
> for open internet usage.
> However, I noticed the cable modem also had a USB jack on it, so I  
> switched from CAT5 to USB and tried again.  This time all webpage  
> steps succeeded, and the cable modem was successfully configured.  I  
> verified through several reboots of the Ubuntu box that it was  
> working fine.
> I then switched back from USB to CAT5 to see if the cable modem,  
> thus configured, would continue to work.   No, no, no, no, and no.   
> It seems that whatever connection to the cable modem you used during  
> its configuration is the only one it will accept usage through.  I'm  
> confident there's no problem with the PCI NIC itself, because I used  
> it successfully in this same Gutsy box when I first installed and  
> updated Gutsy (cabled to my own home network).
> So, if you find yourself in this predicament, and are having no  
> success initializing a Charter cable modem over CAT5, give the USB  
> option a try.  You obviously won't have as much bandwidth available  
> to you, but it beats having no bandwidth at all...
> -- 
> Let me introduce you to my very own DMCA-protected encryption key:
> BC 1B 64 4A 8D DE 49 E8 C3 7D CC EE 1A AD EE F5
> (compliments of Freedom-to-Tinker http://www.freedom-to-tinker.com/?p=1155 
> )
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