[BALU] Limited Success with Charter & Ubuntu

Chuck Burgess demon.gene at gmail.com
Wed Nov 21 11:07:09 CST 2007

Thought I'd pass on info on my limited success getting Charter cable
internet service "installed" on a Gutsy box...

Charter (in my area) seems to require an "online" service setup process, in
that once they've enabled your service and your modem realizes it, you must
use your browser to walk through a series of Charter webpages to verify your
account info (ok), choose your username/password (ok), and then it performs
the configuration of your cable modem (bad).  Even though I was obviously
reaching Charter's webpages through the NIC cable into the cable modem, it
could not successfully "do its thing" to configure the cable modem for open
internet usage.

However, I noticed the cable modem also had a USB jack on it, so I switched
from CAT5 to USB and tried again.  This time all webpage steps succeeded,
and the cable modem was successfully configured.  I verified through several
reboots of the Ubuntu box that it was working fine.

I then switched back from USB to CAT5 to see if the cable modem, thus
configured, would continue to work.   No, no, no, no, and no.  It seems that
whatever connection to the cable modem you used during its configuration is
the only one it will accept usage through.  I'm confident there's no problem
with the PCI NIC itself, because I used it successfully in this same Gutsy
box when I first installed and updated Gutsy (cabled to my own home

So, if you find yourself in this predicament, and are having no success
initializing a Charter cable modem over CAT5, give the USB option a try.
You obviously won't have as much bandwidth available to you, but it beats
having no bandwidth at all...

Let me introduce you to my very own DMCA-protected encryption key:
BC 1B 64 4A 8D DE 49 E8 C3 7D CC EE 1A AD EE F5
(compliments of Freedom-to-Tinker http://www.freedom-to-tinker.com/?p=1155)
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